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Software
Hosted Software
7
How to Install Mathematica
How to connect to RStudio server
Tableau Installation
'TypeError _45F is null' error running report in Cognos
How to install Transact (formerly Blackboard) on to your Windows computer
See all 7 articles
Microsoft Office / O365
12
Microsoft Office for Free (Windows & Mac)
'Couldn't Verify Account' error in Microsoft Office apps
Microsoft Office for Free (Android & iOS)
Set up Microsoft Outlook for Windows
Trouble with Office 365 apps for Mac due to Licensing
See all 12 articles
Adobe
5
Adobe Creative Cloud Apps for Pomona College Faculty & Staff
Trouble with Adobe applications in Windows (Creative Cloud Cleaner tool)
Trouble with Adobe applications on a Mac (Creative Cloud Cleaner tool)
'Adobe Acrobat wants to use the 'Local Items' Keychain' message
Trouble printing PDF from Outlook for Windows (only a log file is created)
Zoom
34
Zoom Basics
Advanced Audio Settings
Allow Others to Schedule a Meeting on your Behalf
Allowing removed meeting participants or webinar panelists to rejoin
Audio Troubleshooting
See all 34 articles
Slack
9
One Sheet for Slack
Slack setup flow chart for Pomona College faculty and program leaders
How to Create a New Channel in Slack
How to share your channel to other workspaces in Slack
How to add Pomona College users to your Slack channel
See all 9 articles
Box
7
Box for iOS and Android
File Storage and Collaboration with Box
Can't log into Box with Pomona College account
Send files to a folder in Box via email
Box Drive does not run correctly
See all 7 articles
OnBase
4
Install the Hyland Software Virtual Printer
OnBase – Unity Client installation & scanner setup/use
OnBase freezes or does not open
OnBase Training Courses: How-to Create an Account and Get Started
Workday
2
Can't log into Workday
Setup Workday mobile App
OS
1
How to Clear Your Browser History (Cache)
Chemdraw
1
Chemdraw
Crashplan
4
Recover Data from lost Computer using Crashplan
Warning: [computer name] not backed up
Crashplan for data backup
Crashplan doesn't Launch after February/March 2023 update
Windows
5
'Your Windows license will expire soon' error message
Fix Windows Hello (Face ID, etc.) on Windows 11 computers
Snip and Sketch for Windows freezes
How to open HEIC images in Window
Install licensed software on Pomona College owned Windows computer (via Software Center)
Macintosh
5
Delete saved password in Keychain Access on a Mac
Catalina/Big Sur/Monterey/Ventura (Mac OS updates) and 32-bit applications
Remove my Mac from iCoud Find My iPhone service
Install licensed software on Pomona College owned Macs (via JAMF Self Service)
Antivirus for Pomona College owned Macs
Jenzabar (CX)
3
Associate Jenzabar CX 10 external text viewer to new version of Microsoft Excel
Install Jenzabar CX 10 for Windows
Install Jenzabar CX 10 for Mac
Tidemark
1
'Something went wrong' error with Tidemark
EMS
2
Accessing Room Reservations (EMS)
Install (Update) EMS Desktop Client
EATEC
2
How to install Eatec
Unable to print from Eatec
Formstack
5
Formstack - Add PayPal Payments
Formstack - View, Edit, Export Submissions
Formstack - Workflow/Participant Users
Formstack - Create New Standard Users
Formstack - Create a Form
Smartsheet
1
Smartsheet installation and login