Recover Data using Code42 Crashplan
Code42 Crashplan is a piece of software designed to back up data on your computer's hard drive and store the backup in a secure location on the cloud. If you accidentally delete or change a file or if your file is damaged, you can use Crashplan to attempt to recover the file. Note that data backup and recovery is a safety net but not all files can be successfully recovered. Crashplan is routinely installed on all faculty and staff computers issued by Pomona College.
Recover Files and Folders Using Crashplan
- Click on the Crashplan icon on the menu bar; then click on the gear icon and choose Open CrashPlan...
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In the upper right corner of the resulting window, click on Restore Files… and choose the computer from which you wish to restore from the drop down menu
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Choose the date from which you would like to restore. You may need to search several dates to find the version of the file you need. Check the box next to the file or folder you wish to recover and click Restore Files…
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You will then be asked what you want to do with your recovered file. You can choose where to save your recovered file and whether you wish to replace the existing file or create a new, renamed version. Click Go to recover the files.
Recover Data from a Lost, Stolen or Damaged Computer Using Crashplan
ITS has the ability to recovery data from a lost, destroyed or stolen Pomona College issued computers. The data recovery should only be done by a member of Client Services in ITS.
If your Pomona College issued computer is lost, destroyed or stolen, please contact the ITS Service Desk ASAP at 909-621-8061 or ServiceDesk@pomona.edu .
For Client Service Only
For instructions to recovery data from a lost, destroyed or stolen computer using Crashplan, please click here.