Pomona College ITS

The instructions below will show one how to resolve specific problems with Outlook for Windows, when simply removing and re-adding an Office 365 account pro...

The instructions below will show one how to setup Microsoft Outlook for Android or iOS, with you use a phone (iPhone, Galaxy, etc.) or tablet (iPad, Surface...

Problem You are unable to find messages in Outlook for Mac that you know exist in your email account. Environment Outlook for Mac 365 and a...

Microsoft has a documented limitation with Cached Exchange Mode with the number of items and folders that can be supported, which can cause poor performance...

Problem When sending to an email address that has worked in past, an error message is returned stating the original message is undeliverable. Th...

Within Outlook, navigate to the Folders section by clicking the icon of a folder on the far left-hand side: If you do not see the folder icon, click o...

The instructions below will show one how to change settings (e.g. automatic replies) in email account shared by multiple people. To proceed: Go ...

The information below is to setup your Office 365 email account on a mobile phone or tablet.  The instructions are general, meaning that they can be used fo...

Public folders are designed for shared access and provide an easy and effective way to collect, organize, and share information with other people in your wo...

A shared mailbox makes it easy for a group of people to monitor and send email from a public email address.  When a person in the group replies to a message...