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DUO Support and FAQ
Support
We recommend reviewing the Duo User Guide, which offers a complete overview of Duo, insta
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Duo Basics and Enrollment Steps
ITS now provides students, staff and faculty with Multifactor authentication through Duo, adding an
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Setting up and using Duo without a Smartphone
Getting started with Duo is easy and takes less than seven minutes.
The most convenient method
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Unable to Perform Duo Authentications from Restricted Countries or Regions
Problem
Pomona College restricts Duo authentications from users whose IP address originates in
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How to use a DUO Token for MFA
Duo Tokens, also known as security or hardware tokens, are small hardware devices that can be used a
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Configure Duo app on new phone using same number (Android or iOS)
To configure the Duo mobile app on your new phone that is using same number as your old phone, pleas