Zoom 'update required'

Problem

When attempting to use Zoom, you encounter one of the following errors:

'Update Required.
You must update to the latest version of Zoom to start this meeting. Contact our ITS admin to update'.
'Your app version needs to be <stated version> or higher to sign in. Please contact your IT team to update your app'.

Environment

Solution

Go to the Search menu and type 'Zoom' (see image directly below).
In the Zoom listing that appears, perform a right-mouse-button click on Zoom.
Click on 'Uninstall'.
In the Program and Features window that opens, scroll down to the Zoom listing. Then, perform a right-mouse-button click on Zoom and select 'Uninstall'.
Wait till Zoom is no longer listed.
Download and install the latest 'Zoom Workplace desktop app' installer from http://zoom.us/download .
Open Zoom and authenticate to your Pomona College account using the SSO option (click here for instructions).

Zoom should be ready to use again.