Video from the webcam on Dell laptop is obscured
Problem
- Camera on my laptop has a shadow on the right third of the image. This shows when in Zoom. There is no obstruction to the camera on my laptop.
- The webcam image is partially blocked or looks like it is not working.
Environment
- Dell laptops
- Any device with integrated webcam and privacy slider.
Solution
Though it may seem there are no obstructions over the webcam on your laptop, there might be a sliding cover for the webcam (a privacy slider) that is not be completely opened (easy to miss).
Please slide the cover lever all the way to the right, or left, depending on the laptop (see image below).
Then, check for the results by opening a camera app (Zoom, Windows Camera, FaceTime, etc.) on your laptop.
