Remote Telephone Services
Access your voice mailbox remotely
- Dial 621-8555 and follow the prompts.
- Enter the * key when prompted.
- Enter your 5-digit campus extension when prompted for your ID.
- Press the # key.
- When prompted, enter your mailbox PIN/Password
Instructions for accessing voice mail and other telephone information can be located by going to:
https://services.claremont.edu/wp-content/uploads/2020/08/IT-Phone-Instructions_update-2019-1.pdf
How to Request Voicemail to E-mail Service
Voice mail to e-mail notification can be requested by sending an email to TCCS Phone Office via TCC IT Help Desk at ithelp.desk@claremont.edu .
NOTE:
The old form for Jabber submissions is no longer valid; do not use https://cuc.formstack.com/forms/footprints_work_order_submission .
Please note that if your campus extension is forwarded to a cell number, messages will not be left in your campus mailbox. Voice mail to e-mail notification can be programmed to route messages to both your voice mailbox and your e-mail, or e-mail only. Indicate your preference on your request form. If you have messages route to both your voice mailbox and your e-mail, you must remember to delete messages from both locations.
How to forward a Cisco office phone to a cell phone
If you are on campus at your Cisco phone, you may forward to an off-campus number by pressing the FWD ALL button on the phone and then keying in the off campus number.
NOTE:
Remember to enter a 9 first, followed by the phone number, then hang-up. If you are off campus and need to have your extension forwarded, send an email to TCCS Phone Office via TCC IT Help Desk at ithelp.desk@claremont.edu .
Remote Phone Services How to request Jabber
Jabber is software that runs on your computer (and phone or tablet) that ties into the TCCS phone system. It emulates your office phone extension, allowing you to answer and make calls from your Pomona extension, while you are away from your office.
For more details, please visit:
https://servicedesk.pomona.edu/support/solutions/articles/18000079318