Zoom Frequently Asked Questions (FAQs)
Below are frequently asked questions (FAQs) regarding Zoom at Pomona College.
NOTE:
What is the max number of people any one Pomona College staff, faculty or student can host using their college Zoom account?
300
Can students from other Claremont Colleges get Zoom accounts through Pomona College?
Unfortunately, no. However, the other Claremont Colleges are providing Zoom accounts to their students. Please check with your home college's IT Service Desk for more details.
What is Zoom-bombing?
Zoom-bombing is when a virtual meeting is interrupted by bad actors outside of the intended meeting community. For more information on how to help prevent Zoombombing, please see our Securing a Meeting page.
What is the best way to safely send the Zoom link to my students or guests?
We suggest sending Zoom through Sakai or email. Never post Zoom information in forums or on social media unless the meeting is open to the public.
Do my students or guests need a Zoom account?
No. One of the nice features of Zoom is that only the Host needs to have a Zoom account. Guests can connect by simply clicking the link or entering the meeting ID number provided by the host. Some security features, such as meeting authentication do require participants to have a zoom account. In this case, students can sign up for a Pomona College Zoom account by going to zoom.pomona.edu. Guests outside of the Pomona College community can sign up for a free Zoom account by going to zoom.us.
Can my students or guest screenshare?
Yes. Because of the recent instances of Zoombombing, the default screen share feature has been changed to host only. This can be changed in your meeting by clicking the down arrow next to screen share and selecting advanced. For more information on screen sharing, please see this Zoom Support article.
Do I need the Zoom desktop client or mobile app?
If you have already run a meeting from your computer, chances are you already have the Zoom client on your machine. We suggest using the client (or app) to run your meetings. To download the client or app for your device go to zoom.us/download.
Do I need to use the Zoom web interface?
We suggest using the web interface to take advantage of the full array of user and meeting settings for initial setup. You can access your settings by going to zoom.pomona.edu. Sign in and click settings on the left-hand side.
Zoom has computer and phone audio, which should I use?
Computer audio is usually the simplest as most laptops and many newer computers have microphones and speakers built in. If you do not have built in or plug in speakers or a microphone, phone audio should be used. If you have a poor connection, switching to phone audio may help the call quality. For further information on joining a meeting by phone, please see this Zoom Support article.