Citrix Workspace for Windows
To install Citrix on a Windows computer, refer to our infographic instructions or follow the instructions detailed below:
Access Citrix Workspace. Open the Pomona Citrix Workspace in your browser and sign in using your Pomona College email and password (username@pomona.edu for faculty/staff and username@mymail.pomona.edu for students). In the Permissions Requested window, select Accept
Download Citrix. After logging in, you will be taken to a Welcome Citrix Workspace window. Select Detect Workspace. You will be prompted to download and install the Citrix Workspace application. If you encounter any issues, follow the troubleshooting instructions on Step 3, otherwise, skip to Step 4.
Download Troubleshooting. If the process gets stuck or does not prompt the download, you may see a window stating Citrix is searching to detect if Citrix Workspace is already installed. Try selecting Detect Again. If that does not work, select Already Installed. On the next screen, select your name in the upper right corner and choose Account Settings. Select Download to download Citrix Workspace and then follow the prompt to install it.
Install Citrix. Follow the prompt to install Citrix Workspace. When you are asked to enable App protection or to enable Single Sign-on, leave the boxes unchecked.
Add Account. To add your account, select Add Account after the install is complete. Enter “pomonacollege.cloud.com” to Citrix Workspace and select Add. Next, enter your Pomona College email and password (user@pomona.edu)
NOTE:
If you receive a message that you were unable to login, reenter your username and password to proceed.
Select Desktop. Select Desktops on the left to expand the menu. Select All Desktops which will display the environments you can access. Select the Desktop that represents your affiliation with the College (Faculty/Staff/Student) and the Windows desktop will load and automatically login. Please note: you may see a gray colored blank screen. This is a known bug – click anywhere within that space to display the login prompt.
Start Working. Once you’ve logged in, you will see what appears to be a Windows computer. From this screen you can access basic software such as Microsoft Outlook, Office, Excel, and PowerPoint.